Introduction

The ISH Group is committed to offering products and services quickly and efficiently to those who use its digital platforms and to do this it uses cookies. Therefore, our goal with this Cookies Policy is to provide you with information on how we use this feature to your advantage.

You can manage the categories of cookies (except essential ones, which will be presented in the next pages), as well as ask questions or create requests about the Policy in the footer of the ISH Group companies' websites and, eventually, in their applications, under " CookieSettings".

1. Concept of Cookies

Cookies are files that store some basic information about you and what you access on our digital platforms, or some advertising. They are temporarily stored on the devices you use to browse or access our platforms, so that when you return in the future we know it is you.

The use of cookies helps ISH to provide you with a personalized and responsive service based on your previous choices, and also allows us to analyze trends to improve your experience on our platforms.

Thus, whenever the cookies function is enabled on your device (computer, tablet, smartphone, TV etc), it means that the ISH Group can collect basic information about your visits and personalize the services we provide, as defined in the settings.

2. Use of Cookies

The ISH Group implements, by its own development or by third parties, cookies that can be classified according to their duration or necessity.

Cookiesregarding duration can be either transient or permanent:

COOKIES TRANSIENTS:

They are stored in the temporary memory of the devices you use to browse and are removed at the end of access. They are used for authentication and for security, as well as to enable the effective functioning of the features of the ISH Group's digital platforms.

COOKIES PERSISTENT:

They store the preferences you set, such as language and access location, on the hard disk of the devices you use and remain valid after you restart the browser, for an indefinite period.

Cookies by Necessity, on the other hand, work as follows:

COOKIES ESSENTIALS:

They serve to authenticate you, block those who have malicious use of login credentials and reduce the possibility of unauthorized access to the data of those who access our platforms. In addition, these cookies, by collecting all information related to visits to the environments of the ISH Group, allow the delivery of a personalized experience.

COOKIES OF PERFORMANCE:

They collect statistical information for analysis of performance and how the digital platforms are used, such as the number of hits, pages and sections visited, as well as the duration of the session, searches performed, enabling continuous improvements in the digital platforms of the ISH Group.

COOKIES FUNCTIONAL:

They make it possible to build up a long-term history of use of our websites, so that the ISH Group can understand your preferences (with automatic completion of forms, language, country, etc.) and enable other activities such as chat, videos and audios, if any.

COOKIES OF ADVERTISING:

They are used to create your profile, facilitating the offer of advertisements and actions by the ISH Group, with information of your interest, as well as enabling the evaluation of advertising actions implemented, avoiding repetitive content and providing a better experience.

WEB BEACONS:

These are small images (also called "pixel tags" or "clear GIFs"), used in combination with cookies, to identify and analyze your behavior on our digital platforms.

3. Cookie Management

The main internet browsers allow you to manage the use of cookies on your machine. With this feature enabled, you can use all the personalized browsing features offered by ISH Group.

It is possible to disable this function in commercially available web browsers. If you set your browser to refuse cookies, the site may not operate correctly, or may take longer to load content.

To learn more about how to disable cookies, please refer to this external site's article: https://www.aboutcookies.org/.

If you are a customer of the ISH Group and use separate cookies or similar technologies on your website with an ISH product, you are responsible for managing the data collected by them in accordance with related legislation.

4. Do Not Track (DNT)

ISH Group may not recognize signals such as "Do Not Track (DNT)" from your web browsers and devices. This is because there is not yet a universally accepted standard on how to interpret and respond to these signals, which often conflict with other settings.

5. Changes in Cookie Policy

The ISH Group reserves the right to modify this CookiesPolicy at any time, keeping it updated and available at https://www.ish.com.br/politica-de-cookies.

If this happens, we will let you know what has changed and, if you disagree with the changes, you can disable ISH Group's cookiesfrom the devices you use.